Know your customers.Sell more to them.
invyra isn't just inventory management. It's a full CRM built for retail and social commerce — connecting every customer, order, and conversation with your stock in one platform.
No standalone CRM tool. No extra subscription. Already included in invyra.
Free 14-day trial · No credit card required
CRM that knows what's in stock
Unlike generic CRMs, invyra connects your customer data directly to your inventory, orders, and channels — no integrations required.
Unified Customer Profiles
Every customer gets a full profile: contact details, order history, WhatsApp/Instagram handle, total spend, and lifetime value — all in one place.
Order History by Customer
See every order a customer has placed across all channels — Shopify, POS, WhatsApp, Instagram — linked to their profile automatically.
Social Inbox Linked to Profiles
WhatsApp and Instagram orders flow directly into customer profiles. See the conversation, the order, and the status side by side.
Follow-Up Reminders
Set reminders to follow up with customers on pending orders, quotes, or repeat purchases. Never let a lead go cold.
Customer Spend Analytics
Identify your top customers by revenue, order frequency, and average order value. Focus retention efforts where they matter most.
Smart Segmentation
Filter customers by channel, spend, location, or last order date. Build targeted lists for promotions and re-engagement campaigns.
Inventory-Aware CRM
Unlike standalone CRMs, invyra knows what's in stock. See which customers ordered a product that just ran low and proactively reach out.
Multi-Channel Contact Log
Log calls, notes, and messages against any customer record. Every team member sees the full interaction history.
Retention Dashboards
Track repeat purchase rates, churn, and customer lifetime value trends over time. Measure what your retention efforts are actually doing.
Built for how you actually sell
invyra CRM works for every sales channel — in-store, online, or through social.
Social sellers
You're taking orders on WhatsApp and Instagram. invyra CRM turns those conversations into structured customer records — with order history, follow-up reminders, and status tracking. No more scrolling through chats to find who ordered what.
Retail stores
Every POS sale links to a customer profile. See which regulars haven't been in for a while, who your top spenders are, and which products drive repeat purchases.
Shopify merchants
Shopify orders sync automatically into customer profiles. Combine online order history with any in-person or social orders for a true omnichannel customer view.
Wholesale & B2B
Track business customers with multiple contacts per account. Log purchase orders, pricing agreements, and delivery schedules against each account.
Why not just use HubSpot?
Generic CRMs are built for software sales teams. invyra CRM is built for businesses that sell physical products.
Inventory-aware
See stock levels while browsing customer profiles. Know when a loyal customer's favourite product is running low.
Order history from all channels
Shopify, POS, WhatsApp, and Instagram orders all appear in one customer timeline — no integrations to set up.
Included in your plan
CRM features come standard with every invyra plan. No $50/seat CRM subscription on top of your inventory tool.
No CRM expertise needed
No pipelines, no deal stages, no complex configuration. Just customer profiles, orders, and follow-ups — simple by design.
What customers say
"I used to scroll through 300 WhatsApp messages to find a customer's order. Now everything is in their profile."
Social seller · Dubai
"Being able to see inventory levels while I'm looking at customer orders changed how we handle reorders."
Retail store · London
"The repeat customer analytics showed us 60% of revenue came from 20% of customers. We had no idea."
Shopify merchant · Beirut
CRM questions answered
Is invyra a standalone CRM or part of the inventory platform?
It's built into invyra — not a separate product. Your customer data is automatically connected to your inventory, orders, and channels. No integrations to set up, no double-entry.
How does invyra CRM compare to HubSpot or Salesforce?
Those tools are great for large sales teams but overkill for retail and social commerce. invyra CRM is purpose-built for businesses that sell physical products — the customer data is always connected to what's in stock, what was ordered, and how it was delivered.
Does invyra CRM work with WhatsApp orders?
Yes. invyra auto-imports WhatsApp Business orders via the Meta API and links them to customer profiles. You see the full order history and conversation context in one place.
Can I segment customers for promotions?
Yes. You can filter customers by total spend, last order date, channel, or product category, and export the list for email or WhatsApp campaigns.
Is there an additional cost for CRM features?
No. CRM features are included in all invyra plans at no extra charge.